Highest Nps Scores
Customerguru is an easy-to-setup tool for tracking customer satisfaction using Net Promoter Score. Compare your NPS by industry Delighted I think its based on clients they are working with. What Is A Good Net Promoter Score Benchmarks For 2020 Trustmary They have an average NPS score in high 50s and prove that organizations that invest in customer centricity have high customer loyalty. Highest nps scores . The average Net Promoter Scores for each of the 14 industries range from single-digit negative scores to. If these two scores are compared equally it will depict a wrong picture of customer loyalty. These values may however vary considerably from sector to sector and from culture to culture. Amazons NPS is a pretty high one at 62. Netflixs NPS is 68 well above their competition. Compare this number to the software industry where 34 is the average. Thirty industries and their average NPS scores are listed below for benchmarking your brand. NPS benchmarks by indus